Frequently Asked Questions

Healthcare FAQ’s

Why do I need to attend a face-to-face interview with Temploy Connection?
All candidates are required to attend a face-to-face meeting with Temploy Connection. This enables us to meet you and verify your experience, likes and dislikes, training and work status.

Why do I need a DBS check, when I have one that has been done recently with my current employer?
It is a legal requirement that all candidates who work in positions that are exempt from the Rehabilitation of Offenders Act undergo an enhanced disclosure for each and every agency or employer that they work for. The check must be in place prior to you undertaking any assignment or you must be registered with the DBS update service and be able to provide a valid registration number.
How often do I have to renew my DBS check?
It is a NHS requirement and indeed a requirement of the majority of our clients that a new DBS check is instigated every 12 months. If you have a DBS certificate that is registered on the DBS update service then we can use this and carry out a check to confirm that your certificate is valid.
Can you offer me work within the NHS?
We can offer NHS shifts within hospitals, prisons and acute settings as well as work in the private sector.
What experience do I need to work for Temploy Connection?
To work for Temploy Connection you must be a Registered Nurse with a valid NMC pin, a Band 2 Healthcare Assistant, Mental Health or a Care & Support Worker. For NHS work you need to have a minimum of 3 months experience within a nursing/care environment.
How often do I need to update my training?
All information must be updated annually and any required additional training needs to be undertaken by you to remain compliant.
How do I apply to register with Temploy Connection Healthcare Team?
You can contact the Healthcare Team on 01709 870170 and a member of the team will give you any information or advice on how to register. You can also send an email to healthcare@temploy-connection.co.uk and ask for a member of the Healthcare Team to contact you. The website also allows you to request a feedback call. If you request this a member of the Healthcare Team will respond to your request within 24 hours.
Who do I send my timesheet to?
You can either post or email your timesheet to payroll@temploy-connection.co.uk. You will need to submit your timesheet by 10:00am every Monday for the work you have done the previous week. You will receive your pay slip on a Wednesday and your wage will be paid into your bank account on a weekly basis each Friday.
I need some more timesheets, how can I get some?
The office is open Monday to Friday 08:00 – 17:00 for you to collect timesheets. There is also a template on the website that you can download and print. We can also email you a template copy of a timesheet. To request this contact the Healthcare Team on 01709 870170 or email healthcare@temploy-connection.co.uk.